Social Auxiliary Worker — KwaZulu-Natal

BongiweMkhasibe

Elder Care • Trauma Counselling • Community Support

For over two decades I have worked directly with elderly residents and vulnerable community members, providing psychosocial support, coordinating welfare programmes, and helping people navigate difficult moments with dignity and care.

22
Years of Service
2
Counselling Certifications
BA
Psychology & Sociology
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Rooted in service.
Committed to people.

I spent 22 years at The Salvation Army's Ephraim Zulu Senior Citizen Centre in Mandeni, working as a Social Auxiliary Worker under the guidance of qualified social workers. My work centred on the daily wellbeing of elderly residents — running therapeutic programmes, facilitating group sessions, and providing individual support during difficult times.

My training in trauma counselling and family therapy deepened my ability to respond appropriately during crises, debrief individuals after traumatic incidents, and support families through complex situations. I also handled the administrative side of social work — compiling monthly reports, assisting residents with ID and grant applications, and maintaining accurate programme records.

I am available immediately and open to roles in elder care, social auxiliary work, community support, or related welfare services across KwaZulu-Natal.

Location Mandeni, KwaZulu-Natal
Languages IsiZulu, English, Sesotho
Driver's Licence Code B
Availability Immediately Available
Nationality South African

22 years of dedicated service.

Social Auxiliary Worker
The Salvation Army — Ephraim Zulu Senior Citizen Centre, Mandeni
2001 – 2023
  • Planned, coordinated and evaluated annual programmes for elderly residents, including group therapy sessions and community outings
  • Facilitated structured therapeutic programmes to support residents' emotional and psychological well-being
  • Assisted destitute residents with identity document applications and access to social grants and welfare services
  • Compiled monthly programme claims and maintained accurate administrative records
  • Wrote reports on resident progress, programme outcomes and critical incidents for management review
  • Liaised regularly with families, social workers and healthcare professionals to coordinate resident care
  • Provided immediate psychosocial support to residents in crisis or distress
  • Applied critical incident stress debriefing principles when residents experienced traumatic events

Academic foundation.

1997 – 1999
Bachelor of Arts
University of the North
Major subjects: Psychology and Sociology
1993 – 1995
National Senior Certificate (Matric)
Mathunjwa High School
Mathematics • Physical Science • Biology • IsiZulu • English • Afrikaans

What I bring to the role.

Social auxiliary and elder care
Trauma counselling (certified)
Family therapy and counselling (certified)
Programme planning and coordination
Report writing and documentation
Administrative support and record keeping
Crisis response and psychosocial support
Critical incident stress debriefing
Welfare administration and grants
Microsoft Office

Specialised training.

Intec College • 2006
Introduction to Counselling People in Trauma
Nationally recognised certificate
Modules covered Issues in counselling trauma clients • Critical incident stress debriefing • Community disaster trauma • Child abuse trauma • Workplace trauma
Intec College • 2009
Family Relationships and Counselling
Nationally recognised certificate
Modules covered Family therapy terminology • Family life cycle • Identifying long-standing family problems • Sexual abuse and dysfunction

Let's connect.

I am open to permanent, contract, or community-based roles in social auxiliary work, elder care, trauma support, or related welfare services in KwaZulu-Natal.

072 698 0510
Mandeni, KwaZulu-Natal
Major X Sithole
Administrator
xoliswasithole@gmail.com
073 423 4530
Brenda Novela
Social Worker
brendan82@gmail.com
067 588 4902